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  2. Help

Help

Fixes for common problems, answers to common questions, and the words Treehouse uses.

Start with troubleshooting if something isn't working. If you can't find an answer, email info@pixelhop.io and tell us what you tried.

In this section

  • TroubleshootingThe problems people hit most often with sync, agent connections, sharing and limits, and how to fix each one.
  • Frequently asked questionsShort answers to the questions people ask most about Treehouse, agents, sharing and data.
  • GlossaryThe words Treehouse uses, and what each one means in the app and in these docs.

Last updated 29 September 2026

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